SHIPPING INCLUDED!
We ship via UPS
delivered right to your door. Shipping is included on all Flint River Ranch
orders.
If you have any questions on your product shipment, please
contact us.
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General
Policies
PetFoodCafe.com
specializes in providing high quality products and friendly service
at a fair price. If you have any questions on ordering,
returns, or policies, please contact us.
  
Payments
PetFoodCafe.com
accepts payments of personal check, money order, or credit
card. All payments are made through our secure server.
Credit card payments are processed through our secure server.
PetFoodCafe.com accepts American Express, MasterCard and
VISA. If mailing payment with order, your order must be
printed in full and accompany payment. If paying by personal
check allow 3 weeks for delivery.
Credit
Card Security
At PetFoodCafe.com, your payment information is encrypted and then saved to
our 100% secure database. No credit card or personal
information is ever sent via email or other non-secure means.
Your information is kept private. We do not share your private
information with anyone.
Sales/Use Tax: Applicable sales/use tax is charged on all orders for the
reason that Flint River Ranch has a presence in all states. As some States have
a combination of local, county, city and State taxes - orders are charged 7.75%
California sales tax except for the following states: Montana 0%, Oregon 0%,
Nevada 0%, New Hampshire 0%, Delaware 0%, Idaho 5%, Mass. 5%, Wyoming 5%,
Indiana 5%, New Jersey 6%.
Free shipping with a $9 minimum order. Orders less than $9 will be charged a
$3.50 shipping fee.
Shipping minimum does not apply to sample packs.
Shipping from our ovens in California directly to your door via UPS.
Returns
100% Satisfaction Guaranteed:
If any Flint River Ranch product fails to meet your expectations for any reason, it may be returned within 30 days of invoice date, by shipping prepaid for replacement, refund or credit.
Returns should be addressed
to: Flint River Ranch, 1243 Columbia Ave., B-7, Riverside, CA 92507-2123
Phone 951-682-5048. Write your customer # on the bag so that you will
receive a full refund. You can also make an exchange as well as putting
the credit towards another item.
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